Benefits/Perks

This position offers advancement opportunities.
This is an hourly wage position. Base wage is $16-$18 per hour and is based on experience.
Paid Vacation will be provided. One (1) week of vacation will be provided per annum and will increase based on years of service.
The company offers six (6) paid holidays.
Cellphone and mileage reimbursements are offered based on usage.

Job Summary

Plans, develops, and establishes systems and procedures for office/showroom related activities in accordance with directives established by the President or General Manager, by performing duties personally or through subordinates.

Responsibilities

The Office Administrator is responsible for the efficiency and effectiveness of general office processes. This involves coordination among departments to ensure that service and quality objectives are fulfilled. He/she helps to manage the customer’s experience with the company and its employees. Other duties may be assigned.

A responsibility is an area you oversee and administrate. Often this includes delegating the task. The Office Manager, however, holds the accountability. This frequently involves setting up a system to see that the responsibility is fulfilled.

Answers the phones and services customers accordingly or directs the call to the appropriate party. During the busy and steady season, this is a primary activity.
Produces/finalizes production folders before submitting to the production department.
Totals all completed production folders and processes as necessary.
Refills or prints out forms as needed.
Performs QAC (Quality Assurance Calls) calls on a timely basis and coordinates with the production department accordingly.
Responsible for general office filing on an as-needed basis.
Analyzes and organizes office operations and procedures, such as information management, in conjunction with production manger, sales manager, bookkeeper, and owner
Responsible for maintaining CRM for tracking customer, supplier, subcontractor, and vendor activity.
Prepares invoices and billing materials for bookkeeping administrator.
Researches and develops resources/systems that create timely and efficient workflows.
Establishes uniform correspondence procedures
Procures office supplies within budget guidelines.
Ensures timely incoming and outgoing mail flow
Fulfills errands for the office on an as-needed basis.
Audits and communicates complaints with management/ownership.
Responsible for general office maintenance, making sure shipments get delegated out of the office.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Possess High School Diploma or equivalent
Possess valid Texas Drivers License
Minimum of three years experience in an office or customer service position
Excellent communication skills in fluent English, including the ability to present and speak in public
Ability to exercise integrity at the moment of choice
Ability to think and reason strategically
Comprehensive computer skills including software (Microsoft Office Suite)

Flexible work from home options available.

Compensation: $16.00 - $18.47 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Signworld is an organization of independently owned sign companies, throughout North America, offering a wide array of signage to local and national clients. If you’re interested in joining a company that offers flexibility, a great company culture, competitive compensation and opportunities for growth… look no further than your local Signworld affiliate!

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Paid Vacation and Holidays